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The project has assisted 1,369 clients and has become so successful that the organisation is recruiting volunteers and fundraising for an additional post. The hospice opened a new day care centre for patients in July 1999. The grant means that the hospice can increase its provision of care to cancer patients by 33 per cent. Registered to take 15 day patients each day, the Hospice can now take 20 each day, or an additional 25 patients per week. The new consulting and examination rooms mean that a full range of therapies can now be offered. World University Service fosters basic education in developing countries. It was visited by one of our International grants officers in January 1999 to see its progress. The grant was used to establish the Fore-Front Project, a learning centre for young people.

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The End of grant report judged that the aims of the project had been completely achieved. A newspaper with a circulation of 5,000 was produced that increased the literacy skills of 48 young people. An arts company was established in which more than 500 young people participated. The total audience numbered more than 1,200.

A project focussing on sexual health benefited over 1,800 young people. Twenty disaffected young men completed a life skills course. Anheddau Cyf provides outdoor activities for people with disabilities. In the first year of the project they demonstrated that they had achieved their aims of setting up an office with administrative and financial systems. recruiting and training eleven volunteers and publicising the scheme which provides support for dependent people living at home. The standard targets in our Applicants’ Charter will apply to both languages, and the standards and the implementation will be closely monitored by our Wales Office.s View source: E Conveyancing Adelaide

Each year the Director for Wales submits a report to the Charities Board’s Wales Committee, the whole Board and the Welsh Language Board. Before the official launch of our Welsh language scheme, we tested opinion on the quality of our Welsh language service from a user group. The general consensus was that we provided a full Welsh language service and that groups had always received Welsh versions of whatever they had requested. Groups noted that because we operate a bilingual policy in our daily work, we had encouraged many Welsh organisations to submit applications in Welsh. I was appointed the Charities Board’s first Independent Complaints Reviewer in March 1998. I can review complaints about alleged failures to provide a satisfactory service, such as delays, discrimination, mistakes and discourtesy. I am not a ‘court of appeal’ against Board decisions. However, if I find that a decision was not properly made or soundly based, I can invite the Board to review it.